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Get the customer care number from website rather than google: Cyber security expert of GTU



Cyber attacks are increasing along with the increasing usage of mobile and web application. Upcoming time is to be careful regarding to the cyber security. We won't be able to avoid smart instruments, that is why need to be alert and careful.


In an recent incident a person faced a fraud of 17,000 rupees while complaining on a customer care number taken from google regarding to the food that was ordered online..

Students residing in hostel are used to order food online, is the fact that administration department of GTU noticed, and to prevent GTU students from the Hariyana alike incidents one day seminar was arranged at GTU hostel on July 9, 2019. Nore than 30 students participated in this seminar.


In this seminar it was explained that how the customer care numbers are tempered. In this fraudster replaces the details with their own numbers. When you call on that number you share some of your details with them, and they immediately hack your security options and transfer your funds from bank. In this circumstance we should get customer care details from company website only.


Five international students too were present in this seminar. And having discussions with them about fraud taking place in their countries, information about their laws and fraud techniques were received. IT act-2000 was discusses in detail. The entire seminar was conducted by cyber expert if GTU Dr. Dipak Upadhyay.

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